FAQ

1. How can I place an order?

To place an order at Okies Jewelry, follow these steps:

- Browse our website and find the products you want to buy.

- Select the desired size, color, and quantity of the product.

- Click on "Add to Cart".

- You can continue shopping or go to the cart to finalize your purchase.

- In the cart, review the items and make any necessary changes.

- Enter your shipping address and select a shipping method.

- Choose a payment method and enter your details.

- Review your order and click on "Confirm Order".

2. What are the available payment methods?

We accept the following payment methods:

- Credit card: Visa, Mastercard

- Debit card: Visa, Mastercard

- Multibanco

- MBWay

- Bank transfer

3. What are the available shipping methods?

We offer the following shipping methods:

- CTT Normal: without tracking

- CTT Registered: with tracking

4. What is Okies Jewelry's return policy?

We offer a 14-day return policy. If you are not satisfied with your order, you can return it for a refund or exchange.

5. How can I contact customer support?

You can contact our customer support by email or phone:

6. How can I know the correct size of my bracelet or necklace?

To know the correct size of your bracelet or necklace, follow these steps:

Bracelet: Measure your wrist with a tape measure. Add 1 cm to your size for a comfortable fit.

Necklace: Measure your neck with a tape measure. Decide the length you want for your necklace and add 5 cm to your size.

7. Are Okies Jewelry's jewelry hypoallergenic?

Yes, all of our jewelry is made with hypoallergenic materials, which means they are less likely to cause allergies.

8. Does Okies Jewelry offer a warranty?

Yes, we offer a 1-year warranty against manufacturing defects.

9. Can I customize Okies Jewelry's jewelry?

Yes, we offer a jewelry customization service. You can choose the type of metal, the size of the stone, and the style of the jewelry.

10. Does Okies Jewelry offer wholesale jewelry?

Yes, we offer wholesale jewelry. Contact us for more information.

We hope this FAQ has helped you. If you have any other questions, please do not hesitate to contact us.

Visit Okies Jewelry and find the perfect accessories to complement your style!